SOOP Theatre Cancellation / Make-Up / Refund Policies
Voice / Piano / College Prep Coaching Tuition
We have a 24 hour cancellation policy on all lessons. If you are a “Pay as you Go” or “Trimester” student and cancel later than 24 hours before your scheduled lesson OR do not show, you will be charged for that lesson with no chance for a make-up. If you are a “Trimester” student and cancel in the appropriate time-frame, we will do our best to help you schedule a make-up as/should slots become available. Please be aware that SOOP does NOT guarantee make-up lessons, carry over make-up lessons into the next trimester OR refund money for any missed lessons.